INTERVIEWER: What specific types of wildlife and pests do you specialize in managing?
JASON SHEPARD: We specialize in managing all wildlife and pests. One area we excel in is preventing and removing wildlife from structures—especially during breeding seasons when animals like rats, raccoons, and squirrels may invade attics. We understand their behaviors and know how to handle these animals safely while mitigating potential damage to things like wiring and ducts.
INTERVIEWER: What is your company’s primary focus, mission, or vision?
JASON SHEPARD: Our primary focus is solving homeowners’ challenges with wildlife and pest issues. We’ve developed a unique approach, bundling typical pest control services—like dealing with ants, roaches, spiders, and other insects—with wildlife control. Many pest control companies only handle insects, but we protect our clients against wildlife, such as rats in their attics. Our goal is to provide a comprehensive pest protection program that builds strong, lasting relationships with our customers.
INTERVIEWER: What major problem or need does your business solve for your customers? In other words, what keeps your target audience up at night?
JASON SHEPARD: Peace of mind is what most of our customers seek. Imagine lying in bed at 3 AM and hearing clawing and scratching from an animal in your attic. That fear and uncertainty is unsettling. We invest heavily in training, licensing, and making sure our team is fully equipped to handle these situations. Our clients can rest easy, knowing their home is in capable hands and their problems are being managed by professionals.
INTERVIEWER: What is your unique value proposition?
JASON SHEPARD: We help property managers, homeowners, and business owners prevent and control pest and wildlife infestations. If a problem already exists, we step in to remove the pests and ensure they don’t return. Our ability to handle both pest and wildlife issues sets us apart, offering a full protection package, which most pest control companies don’t provide.
INTERVIEWER: What is the main reason customers should choose you over your competition?
JASON SHEPARD: Many of our clients have standard pest control services with other companies, but those programs only cover insects like ants, roaches, and spiders. What they don’t have is protection from wildlife—like squirrels or raccoons—in their attic. We offer a comprehensive pest protection program that includes wildlife management, which our clients see as providing much better value.
INTERVIEWER: What is your big promise to customers?
JASON SHEPARD: Our promise is to provide peace of mind. We offer expert pest and wildlife control services to prevent and manage infestations so that customers don’t have to worry about sudden issues like squirrels in the attic or snakes in the garage. And if a problem does occur, they know exactly who to call to handle it swiftly and efficiently.
INTERVIEWER: What kind of experience can customers expect when working with you?
JASON SHEPARD: Our priority is over-communication. We understand that our customers have busy lives, so when they have a wildlife issue, we aim to make the experience as seamless as possible. One of the most common complaints customers have with other companies is a lack of communication. That’s why we put several layers of communication in place to keep our clients informed every step of the way, from start to finish.